FAQ

Shipping

We offer fast shipping across all Moroccan cities. Orders are typically processed within 1-2 business days and delivered within 2 days. You’ll receive a tracking number once your order has shipped.

Yes, we offer worldwide shipping. Shipping rates and delivery times will vary depending on your location. Please check our Shipping Information page for more details.

Yes, we offer shipping to all cities across Morocco.

Payments

We accept major credit/debit cards, PayPal, and Cash on Delivery (COD) for orders within Morocco.

Yes, Cash on Delivery is available for all orders within Morocco. Choose COD at checkout and pay when your order is delivered.

Absolutely. We use secure encryption technologies to protect your payment information and ensure a safe shopping experience.

Orders and Returns

 

If you need to cancel or modify your order, please contact us as soon as possible. We’ll do our best to accommodate your request, but changes may not be possible once your order is processed.

We offer a 30-day return and exchange policy. Items must be unworn, unwashed, and in their original condition. To initiate a return or exchange, please visit our Returns & Exchanges page for instructions.

If you receive a damaged or incorrect item, please contact us immediately with your order number and a description of the issue. We will arrange for a replacement or refund as quickly as possible.

Couldn’t Find Your Answer?

If you couldn’t find the information you were looking for, please reach out to us directly. Our team is eager to assist you and ensure you get the support you need.

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